Free user support is included in your monthly hosting
fees. Support request submission procedures are
based on urgency.
Support hours:
Monday-Friday
8:00 AM to 6:00 PM EST, (GMT-7)
Immediate response:
System down emergency.
Emergency user access termination.
Call +1-415-717-7669.
24 hour response:
All non-emergency technical requests, such as user changes, database field changes, imports, etc. must be submitted by email to:
support@active-hosting.com.
By appointment:
Personal assistance, how-to's and design planning must be arranged by email to:
support@active-hosting.com.
Support hours:
Monday-Friday
8:00 AM to 6:00 PM EST, (GMT-7)
Immediate response:
System down emergency.
Emergency user access termination.
Call +1-415-717-7669.
24 hour response:
All non-emergency technical requests, such as user changes, database field changes, imports, etc. must be submitted by email to:
support@active-hosting.com.
By appointment:
Personal assistance, how-to's and design planning must be arranged by email to:
support@active-hosting.com.
For general information, sales, or to request a trial
site or quote, please contact us.
Within the United States:
Toll-free: +1-888-228-4678
Fax: +1-415-727-3637
sales@active-hosting.com.
Outside the United States:
Tel: +1-415-717-7669
sales@active-hosting.com.
Within the United States:
Toll-free: +1-888-228-4678
Fax: +1-415-727-3637
sales@active-hosting.com.
Outside the United States:
Tel: +1-415-717-7669
sales@active-hosting.com.
Hosting Services | Facilities | Pricing | ACT! Demo Sites | Contact
For Sales & Support, please call 1-888-ACT-HOST (1-888-228-4678)
For Sales & Support, please call 1-888-ACT-HOST (1-888-228-4678)
