Free user support is included in your monthly hosting fees relative to the hosting environment. Additional C-based consulting is available at no charge (such as field and layout customization.) Word-processing and report templates support is not included. We cooperate with a network of act! Certified Consultants to outsource additional support needs.
Live support hours: Monday-Friday
24/7 Emergency response:
System down emergency.
Emergency user access termination.
Non-emergency general support:
All non-emergency requests such as user changes, database design changes and general assistance submitted by email to: support@active-hosting.com.
Live support hours: Monday-Friday
| Pacific Time: | 7:00 AM to 3:00 PM | |
| Central Time: | 9:00 AM to 5:00 PM | |
| Eastern Time: | 10:00 AM to 6:00 PM |
24/7 Emergency response:
System down emergency.
Emergency user access termination.
Non-emergency general support:
All non-emergency requests such as user changes, database design changes and general assistance submitted by email to: support@active-hosting.com.
For general information, sales, or to request a 3-day trial
site or quote, please contact us. International accounts welcome.
Within the United States:
Toll-free: +1-415-717-7669
Fax: +1-415-727-3637
sales@active-hosting.com.
Outside the United States:
Tel: +1-415-717-7669
sales@active-hosting.com.
Within the United States:
Toll-free: +1-415-717-7669
Fax: +1-415-727-3637
sales@active-hosting.com.
Outside the United States:
Tel: +1-415-717-7669
sales@active-hosting.com.
Hosting Services | act! Demo Sites & Facilities | Pricing | Support | Contact
For Sales & Support, please call 1-415-717-7669
For Sales & Support, please call 1-415-717-7669
